Shipping Policy

Effective Date: [April 2025]

Thank you for shopping with T’MO | Run It Back Apparel. Below you'll find all the details about how we handle shipping and delivery through our trusted production partner, Printful.

1. Order Processing

All orders are made-to-order. Once your order is placed, it goes through a production phase before shipping.

• Production Time: 2–7 business days

• Shipping Time: Varies by destination and shipping method (typically 3–8 business days after production)

Note: Delays may occur during high-demand seasons or due to circumstances beyond our control.

2. Shipping Rates

Shipping costs are calculated at checkout based on your location, product type, and quantity. We currently ship to the United States and select international countries.

3. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for the tracking link to update.

4. Shipping Carriers

Printful partners with major global carriers like USPS, FedEx, DHL, and others to deliver your orders efficiently and safely.

5. Lost, Damaged, or Incorrect Orders

If your package arrives damaged, is missing items, or you receive the wrong product, contact us within 7 days of delivery. We’ll work with Printful to resolve the issue.

Please include:

• Order number

• A clear photo of the item and packaging

• Description of the issue

📧 Contact: [prodbytam@gmail.com]

6. Customs & Duties (International Orders)

For international orders, customs fees and import taxes may apply upon delivery. These fees are the responsibility of the customer and vary by country.

7. Incorrect Shipping Information

Please double-check your shipping details at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

8. Questions?

If you have any questions about your order or our shipping process, don’t hesitate to reach out:

📧 [prodbytam@gmail.com]
🌐 [vibetmo.com]